✓ Allowed
- Bring personal belongings and small bags, provided aisles and doors stay clear.
- Use your phone discreetly, with headphones for audio.
- Drink water from a closed bottle without disturbing other passengers.
PASSENGER INFORMATION
Travel together, respectfully.
Simple guidelines to make every journey safe, pleasant and comfortable for everyone.
★ Recommended
- Arrive a few minutes before the scheduled bus time.
- Wait for the bus to stop completely before boarding or exiting.
- Follow the driver’s instructions and offer priority seats to those who need them.
- Keep your belongings close and leave the bus clean.
⛔ Not allowed
- Smoking or vaping inside the bus.
- Drinking alcohol or travelling while intoxicated.
- Eating meals or snacks on board.
- Playing loud music, shouting or disturbing the driver.
- Blocking doors or aisles, damaging equipment or leaving litter.
These are the passenger guidelines for J.RUTA Transport. For safety, always follow the driver’s instructions. Contact us if you have a question about special luggage or accessibility.
Questions? Contact us →